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The below table contains details of any allergens included in the recipe of each product.

Gluten Crustaceans / shellfish Eggs Fish Peanuts Soya Milk / lactose Nuts Celery Mustard Sesame seeds Sulphites Lupin Molluscs
Tomato & Red Pepper with Wensleydale
Pea & Crème Fraiche with Spinach
Root Vegetable with Pearl Barley
Cauliflower & Kale with Fountains Gold Cheddar
Broccoli Cheddar
Potato & Celeriac with Harrogate Blue
Sweet Potato with Ginger & Honey
Chicken & Lentil with Butternut Squash
Moroccan Vegetable Tagine
Roast Chicken with Traditional Vegetables
Rustic Vegetable with Kale, Lentils & Quinoa
Thai Green Chicken Noodle
Smoky Sausage and Three Bean

We always aim to have the most up to date information here, but please always check the pack.

The below table shows which majors retailers sell each product. Please note, other retailers not listed here may also sell these products and stock will vary from store to store, subject to availability.

Stockists-logo Stockists-logo Stockists-logo Stockists-logo Stockists-logo Stockists-logo Stockists-logo
Tomato & Red Pepper with Wensleydale
Pea & Crème Fraiche with Spinach
Root Vegetable with Pearl Barley
Cauliflower & Kale with Fountains Gold Cheddar
Broccoli Cheddar
Potato & Celeriac with Harrogate Blue
Sweet Potato with Ginger & Honey
Chicken & Lentil with Butternut Squash
Moroccan Vegetable Tagine
Roast Chicken with Traditional Vegetables
Rustic Vegetable with Kale, Lentils & Quinoa
Thai Green Chicken Noodle
Smoky Sausage and Three Bean

Yes you can freeze it, but do remember to freeze it on the day of purchase. You must then eat it within 1 month and defrost it in a fridge overnight.

Sometimes the pots can be a little nightmare to open, but we’d rather that than soup to leak out of them as I’m sure you would too. Here’s some handy tips to opening them: pull against the bottom right corner of the ridged section of the rim, which should break away easily to expose a section of the lid to then lift up to open.

Due to the nature of the chicken ingredient and the processes involved, our supplier does stipulate a certain tolerance for bone that may be found in their product. As a result, we do include an advisory note on our label which states that “We take care to remove bones; occasionally one may remain.” However, we don’t like this to happen either so if you find one, especially if it is a large bone (>3cm), please get in contact with us here.

Yes, our pot, lid and labels are all made from recyclable plastic, there is no need to remove the label before recycling. You will need to check to see if these are collected kerbside in your local area or whether you need to take them to a recycling point: www.recyclenow.com.

Because all our soups are fresh, they must be kept refrigerated. Once opened eat within 2 days. Please don’t reheat. The use by date is located on the lid label.

We’re sorry you’re unhappy. Click here to get in touch and we’ll do our best to put things right.

Click here to get in touch and we’ll do our best to answer your question.